Frequently Asked Questions

Can I visit Olivenhain Farms at The Heritage Ranch anytime or do I need a reservation?

Visits here are by reservation only. When the Heritage Ranch has open hours for tours of the museum, guests may say hello to the animals, but there is no feeding or interaction during those times and the rabbit and play area will not be open.

We recently added Open Gate Afternoons where the farmyard gate will be open Wednesdays from 3-5, no reservations required! For a $10 entry fee, which covers animal feed, art supplies, and a farmyard educator, guests can stop by, feed the animals, make art, play games, and mingle with friends. Check out all the other ways to visit here.

What ages are best for visits to a farm?

We've got to say 0 to102 for this one. It's never too early to visit a farm. Not only do outdoor sensory experiences help with vision and brain pathway development, but studies show that farm animals and mud play boost the immune system and it's even been studied that children with exposure to farm animals at an early age were less likely to develop hay fever and asthma. A little more on that here.

How Can I Book a visit?

Our playtimes and camps are opened on the website about a month in advance. It's the only way we've found to accommodate new visitors and also to leave future spots open for rainy day reschedules. Field trips and birthday parties are scheduled by email.

What happens if rain is expected on the day of our visit?

We will reschedule. We are more than happy to host you in the rain, (animals need love in the rain too!), but I think your visit will be much more enjoyable dry. Some of the animals hide, it gets a bit muddy, and I want everyone to have the best time possible. HOWEVER, Open Gate Wednesday is open rain or shine because playing in the rain is actually an amazing sensory experience for kids and it's for good for the soul, so we are happy to offer those visits as well.

What is your cancellation policy?

I am happy to reschedule or refund with 24 hours notice.